Longreads

Imagine you work in an industry where accuracy and precision are hugely important. Your work is scrutinized by an ever-growing field of critics eager to catch any misstep, and if you get something wrong it has the potential to do people serious harm.

Your job often requires making dozens, if not hundreds of calls to obtain or even just verify a single fact. You spend your days wheedling information out of people who don’t want to provide it. You pore through mountains and mountains of documents which may only include one salient fact buried deep in a dense bog of data. Often these documents are difficult to find, or require the assistance of lawyers to access — lawyers you personally can’t afford and your higher ups may not want to pay for.

Now imagine this industry is failing at being a viable industry.  People in a different department than you…

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